Privacy Policy
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information.
Information We Collect
We may collect the following when you contact us or use our services: your name, email address, phone number, and details related to your service inquiry (for example, device type or issue description). We do not collect more information than is necessary to respond to you or provide the requested service.
How We Use Information
We use the information we collect to provide and improve our services, to communicate with you about your requests, and to respond to inquiries. We do not use your information for purposes unrelated to our services without your consent.
Data Protection
We use secure storage practices and limit access to personal data to those who need it to perform their duties. We periodically review our security practices to help keep your information safe.
Data Retention
We keep your data only as long as necessary for the purposes described in this policy or as required by law. When data is no longer needed, we use secure deletion practices.
User Rights
You may request access to the personal data we hold about you, request correction of inaccurate information, or request deletion of your data where applicable. You may also withdraw consent at any time where we rely on consent for processing. To exercise these rights, contact us using the details on this website.
Children's Privacy
Our services are not intended for anyone under the age of 13. We do not knowingly collect personal information from children. If you believe we have received information from a minor, please contact us so we can delete it.
Policy Updates
We may update this Privacy Policy from time to time. When we do, we will update the effective date. We encourage you to review this page periodically for the latest information.
Proof of Consent (Opt-In) for SMS / Text Messaging
We collect explicit consent before sending any SMS or MMS. Customers opt in to receive SMS/MMS messages by voluntarily providing their phone number through the contact or service request forms available at https://www.ttechnologyincnc.com. During submission, customers actively consent to receive SMS authentication and important service notification messages by checking the SMS consent box and accepting this website’s Terms & Conditions and Privacy Policy.
SMS messages are only sent when you initiate a technical support request, service booking, or service update through our website or related systems. We do not send unrelated or high-frequency marketing texts; messages are limited to authentication codes, security alerts, and important updates about your active request.
At the point of opt-in we disclose all of the following:
(1) The purpose of messages: mainly to send you updates and one-time passwords (OTP) to make the platform more secure.
(2) That message and data rates may apply depending on your mobile carrier and plan.
(3) How to opt out at any time: you can reply STOP to any SMS we send to stop receiving further SMS/MMS messages from us. For help, you can reply HELP or contact us using the details on our website.
(4) Where to review this Privacy Policy and our Terms & Conditions before or after you opt in.
We store consent records (e.g. date, time, source). You may opt out at any time by replying STOP to any message. For questions about SMS consent, contact us using the details on our Contact page.
If you have privacy concerns or questions, please contact us directly using the details on our Contact page.
California Consumer Privacy Rights (CCPA)
While our business primarily serves customers in North Carolina, we respect privacy rights provided under U.S. privacy laws, including the California Consumer Privacy Act (CCPA).
Your Rights Under CCPA
If you are a California resident, you may have the right to: know what personal information we collect; request disclosure of how personal information is used; request deletion of personal information, subject to legal exceptions; opt out of the sale of personal information; and receive equal service regardless of your privacy choices.
Categories of Personal Information Collected
We may collect identifiers such as name, email address, phone number, and information related to service inquiries or website interactions.
No Sale of Personal Information
We do not sell, rent, or trade personal information to third parties.
Submitting Privacy Requests
You may submit requests using our published contact methods. We may need to verify your identity before fulfilling certain requests.
This Privacy Policy is provided for informational purposes only and does not constitute legal advice. For legal guidance regarding privacy compliance, please consult a qualified attorney.